This page sets out the legal framework that covers your use of bdjji, including how we handle your account, your transactions through bKash, Upay or Bank Transfer, and what rights you hold as someone accessing this platform. Access and eligibility depend on your local law and the eligible regions we serve.
Account policy
User rights
bKash and Upay context
Jurisdiction-aware terms
TERMS IN DETAIL
How Our Policy Works for You
When you open and use a bdjji account, you enter into an agreement with us governed by these terms. The terms apply each time you log in, place a wager, browse game categories or move funds through your account wallet. Because access to bdjji depends on your local law and the eligible regions we operate in, it is your responsibility to confirm that using this platform is lawful where you are located. We do not make eligibility decisions on behalf of local authorities, and we do not interpret local legislation for individual accounts. Your use of payment methods such as bKash, Upay or Bank Transfer to fund your account is subject to both our wallet policy and the terms set by those payment providers. Transaction records held on your account reflect what we have received and processed; any discrepancy should be raised with our support team directly. We may update these terms when our operating conditions change. When we do, we will publish a revised version here. Continued use of your account after an update is posted means you have accepted the revised terms. If you do not accept a change, you should stop using the account and contact support to close it.
bKash
Deposits and withdrawals processed through bKash are governed by both our wallet policy and bKash's own service terms. Check your account transaction record for the status of any bKash movement.
Upay
Upay transfers into your bdjji wallet follow the same account policy as other supported methods. Upay's own terms also apply to how your Upay account handles the outgoing transfer on their side.
Bank Transfer
Bank Transfer requests are processed subject to standard verification steps visible in your account. Processing timelines are set by your bank and ours; we cannot override third-party bank schedules.
WHAT THIS COVERS
Where This Policy Applies
Our legal terms do not cover every circumstance equally. The four areas below explain what falls inside the scope of bdjji's policy and what sits outside it, so you can direct questions to the right place.
Account Access
Creating, logging into and closing your bdjji account is fully inside this policy. Age and eligibility verification, account suspension and re-activation are all governed by our terms. Third-party identity documents are reviewed by us; their issuing authority sits outside our policy.
Transactions
Funds moved through your bdjji wallet — whether by bKash, Upay or Bank Transfer — are covered by our transaction policy once they reach our system. Actions taken by the payment provider before funds arrive in your wallet are governed by that provider's own terms, not ours.
Site Content
Game content, sports market data and promotional notices published on bdjji are inside our editorial scope. We are responsible for what we publish here. Accuracy of third-party data feeds — such as live odds or match statistics — is provided by the relevant data supplier and is outside our direct control.
Third-Party Services
Links from bdjji to external sites, or integrations with payment apps and game studios, bring their own terms into play. Once you leave bdjji or interact with a payment provider's own interface, their legal terms govern that part of the experience, not ours.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You hold several practical rights over your bdjji account, and each one has a clear path to exercise it. To review your transaction history, open the account section after logging in — every wallet movement, including bKash deposits and Bank Transfer withdrawals, is listed there with a timestamp and status. If any personal detail on your account is wrong — your registered name, email or contact number — you can raise a correction request directly with our support team rather than editing it unilaterally, because some fields require identity verification before a change is accepted. If you have a question about how your data is held or how a particular policy clause applies to your account, you can write to us through the support channel and we will respond in the order requests arrive. Closing an account is also within your rights; contact support, state your intention and follow the steps provided. We aim to keep these processes straightforward. Every action described here is handled through a published route — nothing requires you to guess.
Review Records
Your full transaction log is visible in the signed-in account area. Each entry shows the method used — bKash, Upay or Bank Transfer — the amount and the current status.
Correct Account Details
Contact support to request a correction to your registered details. Fields tied to identity verification require you to supply matching documentation before the change is applied.
Raise a Policy Question
If a clause in these terms is unclear, write to us using the support route shown on this page. We will explain how it applies to your specific account situation without requiring you to interpret legal language alone.
Request Account Closure
You may close your account at any time. Submit a closure request through support, confirm your identity using the steps shown, and we will process the closure along with any remaining wallet balance per our withdrawal policy.
REACH OUR TEAM
Contact Us About This Policy
If any part of this legal page raises a question — about your account status, a transaction through bKash or Upay, or how a specific clause applies to you — our support team is the right place to start. Use the routes below. We respond to requests in the order they arrive; please include your registered account email so we can locate your record promptly.
Live Chat
Open the chat widget from any page on bdjji while signed into your account. Describe your question and include the relevant transaction reference or account detail for a faster response.
Email Support
Send a written query to our published support email address. Email is the recommended route for policy questions, corrections requests or formal account closure — it creates a written record you can refer back to.
Account Help Centre
The help section inside your signed-in account lists common policy questions and walks through the steps for corrections, closure and transaction queries. Check there first before escalating to live chat or email.
HOW WE HANDLE DATA
Security, Retention and Your Choices
We hold your account data only for as long as it is needed to operate your account and meet our policy obligations. Once an account is closed, we retain transaction records for the period required by our operating agreement, after which they are removed from active systems. Cookies on bdjji are used to keep your session active and to remember preferences like language and logged-in state; you can manage cookie settings through your browser at any time.
Data Retention
Account records, including wallet history with bKash, Upay and Bank Transfer entries, are kept for the period defined in our data retention policy. After account closure, records move to a restricted archive before deletion.
Cookie Use
We use session cookies to keep you logged in across pages and preference cookies to remember your chosen settings. No third-party advertising cookies are set without a separate disclosure. Manage these in your browser settings.
Account Security
Access to your account is protected by the credentials you set at registration. If you believe your account has been accessed without your permission, contact support immediately using the published live chat or email route.
Policy Change Requests
To request a change to how your data is held, or to ask what data we have on record, contact support by email with your registered account details. We will confirm receipt and respond with the applicable steps.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Policy
Real questions from people reading this page — answered specifically in terms of how bdjji's policy works, not in general legal language.
Does using bdjji mean I have accepted all the terms on this page?
Yes. Opening an account and logging in constitutes acceptance of the current published terms. If the terms change and you continue using your account after the update is posted, you have accepted the revised version. You can request account closure if you do not agree to an update.
Is bdjji available in all regions of Bangladesh?
Access depends on your local law and the eligible regions we serve. We do not make legal eligibility decisions for individual users. It is your responsibility to confirm that accessing bdjji is lawful from your location before registering or depositing.
How do I find out what personal data bdjji holds on my account?
Contact our support team by email from your registered address and ask for a data summary. We will confirm what is held, how long it is retained and what the deletion process looks like after account closure. Include your account reference to speed up the response.
What happens to my bKash or Upay wallet balance if I close my account?
Any balance remaining in your bdjji wallet at the time of closure is processed according to our withdrawal policy. You will need to request a withdrawal to your bKash or Upay account, or via Bank Transfer, before or as part of the closure process.
Who do I contact if I think a transaction record is wrong?
Open the transaction history in your signed-in account and note the entry with the discrepancy. Then contact support via live chat or email with the transaction reference, date and amount. We will review the record and respond with our findings.
Can bdjji change these legal terms without notice?
We publish updates here on this page whenever terms change. We aim to give reasonable notice of material changes, but continued use of the account after an update is posted counts as acceptance. Bookmark this page and check it periodically if you want to stay across any changes.